This has been preying on my mind for some weeks now, and I feel it’s finally time to get it off my chest: I hate the Dewey Decimal System.
Wait, let me be more precise. I think the Dewey Decimal System works just fine for cataloging materials in a library. From a librarian’s point of view, I have nothing against the Dewey Decimal System.
But a few weeks ago, I was staffing our reference desk when a patron came up and asked for books on a particular subject. She knew they were nonfiction, but she wasn’t sure where in our nonfiction section the books would be. I looked up the subject in our catalog, found some titles that might suit her, and led her back to nonfiction, telling her what Dewey number the books would be found under.
And I suddenly felt like a dick.
The patron wasn’t stupid by any stretch. But here we were, expecting her to learn our Very Clever Indeed system of cataloging materials, just so she could find the books she was looking for. Frankly, I think that makes us a bunch of dicks.
Libraries are not bookstores. In general, I’m not in favor of the bookstorization of libraries. But would it kill us to put books in sections that non-librarians understand, like “Travel” and “Science” and “Self Help”? Most public libraries I’ve been in (including MPOW) put the biographies and autobiographies in their own section (in alphabetical order of the subject, not in Dewey order). I haven’t seen a public library yet that didn’t put works of fiction in separate sections (in alphabetical order of the author, not in Dewey order). So why is the majority of our nonfiction set up in such a way as to push patrons to ask us for help in finding materials? How does having books in Dewey Decimal order help patrons find library materials all by themselves?
I don’t mind helping people find the materials they’re looking for. In fact, I rather enjoy it. But I’m tired of library users feeling like they have to ask me for help because they haven’t gotten their Dewey Decimal System decoder ring yet. I’m tired of having to instruct people in how to locate books in our small branch library, even if it makes me look like a Very Smart Person. I’m tired of feeling like a dick.